*Last Updated: 01/08/2023
Information We Collect:
- Personal Information: Name, contact details, identification documents, payment information.
- Travel Preferences: Destination choices, accommodation preferences, travel dates.
- Browsing Information: IP address, browser type, device information, cookies.
How We Collect Information:
We may collect information through:
- Our website forms, emails, and phone calls.
- Cookies and tracking technologies.
- Third-party travel partners (with your consent).
Use of Information:
We use your data for the following purposes:
- Booking and reservation processing.
- Providing customer support and assistance.
- Personalizing your travel experience.
- Marketing and promotions (with your consent).
We may share your data with:
- Hotels, transportation providers, and tour operators for booking purposes.
- Trusted third-party partners for marketing and travel services.
- Legal authorities when required by law.
We employ industry-standard security measures to protect your data from unauthorized access, loss, or theft.
Data Retention and Deletion:
We retain your data for as long as necessary to fulfill the purposes outlined in this policy. You can request data deletion by contacting us.
You have the right to:
- Access your personal information.
- Correct inaccuracies in your data.
- Request data deletion (subject to legal obligations).
- Opt-out of marketing communications.
Marketing & Communication:
You can opt-in or out of marketing communications at any time. We send promotional emails with information about special offers and travel updates.
Changes to the Policy:
If you have questions or concerns about our privacy practices, please contact us at:
We comply with applicable data protection laws, including but not limited to GDPR, CCPA, and local regulations.
Thank you for choosing Matheran Tourism Agency for your travel needs.