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Privacy Policy for Matheran Tourism

*Last Updated: 01/08/2023

Introduction:

Welcome to Matheran Tourism We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our services.

Information We Collect:

  • Personal Information: Name, contact details, identification documents, payment information.
  • Travel Preferences: Destination choices, accommodation preferences, travel dates.
  • Browsing Information: IP address, browser type, device information, cookies.

How We Collect Information:

We may collect information through:

  • Our website forms, emails, and phone calls.
  • Cookies and tracking technologies.
  • Third-party travel partners (with your consent).

Use of Information:

We use your data for the following purposes:

  • Booking and reservation processing.
  • Providing customer support and assistance.
  • Personalizing your travel experience.
  • Marketing and promotions (with your consent).

Data Sharing:

We may share your data with:

  • Hotels, transportation providers, and tour operators for booking purposes.
  • Trusted third-party partners for marketing and travel services.
  • Legal authorities when required by law.

Data Security:

We employ industry-standard security measures to protect your data from unauthorized access, loss, or theft.

Data Retention and Deletion:

We retain your data for as long as necessary to fulfill the purposes outlined in this policy. You can request data deletion by contacting us.

Customer Rights:

You have the right to:

  • Access your personal information.
  • Correct inaccuracies in your data.
  • Request data deletion (subject to legal obligations).
  • Opt-out of marketing communications.

Marketing & Communication:

You can opt-in or out of marketing communications at any time. We send promotional emails with information about special offers and travel updates.

Changes to the Policy:

We may update this Privacy Policy to reflect changes in our practices. The updated policy will be posted on our website with the revision date.

Contact Information:

If you have questions or concerns about our privacy practices, please contact us at:

Matheran Tourism
Info@matherantourism.com

Legal Compliance:

We comply with applicable data protection laws, including but not limited to GDPR, CCPA, and local regulations.

By using our services, you consent to the practices described in this Privacy Policy.

 

Thank you for choosing Matheran Tourism Agency for your travel needs.